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Services Offered
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OMNI
Capital Far East Limited (Hong Kong) – is also known as OmniCap.
It primarily offers sales and services of a complete range of International
Medical Insurance or HealthCare Plans to an International community
globally. This is a community made up of Expatriates and wealthy
local nationals (also known as Expats) who frequently live, work or
travel away from their home country.
Expat owned and managed, OmniCap determined over the years that something
was missing when fellow Expatriates sought answers to questions, needed
documents replaced, explanation of claims and plan changes made in
respect to their International HealthCare plans. They always seemed
to experience delays and incomplete or confusing replies, when they
indeed finally received them. OmniCap decided to organize an International
HealthCare Plan sale and service bureau. Knowing that many of the
more popular plan companies have respected reputations, reliability
and ample customer protection, OmniCap decided to help both the Plan
Companies and their clients improve their relationship with each other.
Through OmniCap's bureau timely responses to planholder questions
or requests are made a priority. Switching from one plan to another
is strongly discouraged by OmniCap. Instead the company focuses on
providing clear explanations regarding planholder's entitlements and
the answers to their questions about existing plans that they have.
Staffmembers within the bureau take the necessary time to convey easy-to-understand
product knowledge to planholders about their plans of proven respectability.
Though highly respected in the industry their customers frequently
misunderstand these plan companies when they render service. To improve
this situation OmniCap makes a concerted effort to expeditiously communicate
with all parties concerned up to a conclusion of the matter being
questioned. Whether the answer is favorable or unfavorable to a planholder,
it is quickly provided to them with our belief that it is correct.
This timely response, good or bad, we believe is important.
Changing plan companies is usually unnecessary once planholders know
where they stand and also know what they are or are not entitled to.
By our servicing both Plan Companies and Planholders in these critical
areas, we feel the quality of plans overall is improved. It is our
belief that plan companies and their customers alike really want long-term
relationships and the mutual benefits of such with the least amount
of problems.
Additional Medical Insurance and HealthCare plan services are offered.
These range from information about "Special Offers" related to obtaining
discounts as well as "Tailored and Group" plans for unusual risks.
Though certainly difficult, many people with pre-existing medical
conditions, hazardous occupations or hazardous pastimes often seek
from OmniCap whatever information they have on available products
to cover such risks.
Though OmniCap focuses on the sale and service of International Medical
Insurance or HealthCare plans, it also handles other personal lines
of insurance plans at competitive premium rates or with special awarded
benefits. Besides Medical Insurance and HealthCare Plans OmniCap offers
Life, Accident, Travel, Disability Income, Critical Illness and Retirement
plans.
OMNI offers to prospective customers a popular and free
Executive "Review & Report" service on existing Medical
Insurance or HealthCare plans purchased through other Brokers, Agents
or directly from the plan companies. This service is completely free-of
charge and without any obligation to either party. You obtain a professional
"second opinion" to consider.
The service is accomplished in several steps: (usually 100% through
use of email) |
- 1.
You Contact OMNI by email and request a review of
your current Group or Individual plan and to report to you their
findings. Instructions and questions will be sent to you before
OMNI commences the work;
- 2.
You
will be requested to provide OMNI with a full copy
of the existing plan to be confidentially reviewed by them. Alternatively
you may detail your current plan benefits along with any existing
special terms or conditions to them over the Internet;
- 3.
OMNI
sends to you a report via email on the plan/s reviewed to include
remarks on any particular points requiring your special consideration
during your evaluation;
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4.
Your
Subsequent questions raised will be answered by OMNI
to include any requests for comparative quotes;
5.
If you want OMNI to continue working for you,
you then appoint them as your "Broker of Record" on
your existing plan or another one that you may want them to
arrange for you;
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OMNI
Group -
Centralized Liaison Office
5th Flr. Salustiana D. Ty Tower, 104 Paseo De Roxas,
Legaspi Village, Makati, Philippines 1262
Tel: (632) 810-0487 Fax: (632) 810-0761 |
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OMNI
Capital (Far East), Limited
4/Floor
Galuxe Building
8-10 On Lan St., Central Hong Kong
Tel: (852) 2523-2167 Fax: (852) 2810-1957 |
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OMNI is an active member of: American Chamber, Canadian Chamber, European
Chamber, Australian-New Zealand
Chamber, Lighthouse Club, Le Club, British Business Association.
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